Manhattan Home Design, a furnishings business concentrating on mid-century modern-day and contemporary pieces, placements itself as a provider of " inexpensive luxury." The firm uses a curated collection of furnishings, including renowned reproductions and original designs, intending to bring high-grade, trendy items to a vast target market.
Brand Ideology and Products
The brand's core viewpoint, as highlighted by CEO Becca Polak, is to provide functional and stylish furnishings that shapes the way individuals live. Polak, a former corporate legal representative that obtained Manhattan Home Design in Might 2024, brings a focus on customer-centric solution and high quality. The company's magazine includes prominent things like the Mario Bellini Couch and the Ducaroy Couch, often made with high-end materials such as Italian leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A detailed consider Manhattan Home Design Reviews from both the company's site and independent evaluation platforms reveals a combined photo. The Sitejabber site offers a especially informing point of view, with an total rating of 2.6 out of 5 celebrities, recommending a pattern of client frustration.
Positive Responses:
Numerous clients applaud the visual and high quality of the furniture, noting that items typically surpass expectations in regards to product and craftsmanship.
Some evaluations from the firm's web site emphasize products as "statement-making" and " precisely what I needed to draw the room together."
Older reviews from third-party websites likewise mention positive experiences with item top quality and timely distribution.
Unfavorable Responses:
Much more recent evaluations on independent sites like Sitejabber and Houzz repaint a less beneficial image, with frequent grievances regarding solution, worth, and deceptive marketing.
Usual grievances highlighted on Sitejabber and various other systems include:
Poor customer support: Consumers report a absence of communication and trouble settling concerns.
Deceptive techniques: There are mentions of products being noted as "in supply" when they are not, as well as a "bait and switch" approach with furniture high quality and sales.
Delivering and delivery problems: Lengthy delays, unfulfilled orders, and harmed items upon arrival are regularly mentioned.
Difficulty with returns and refunds: Clients have actually reported considerable obstacles in obtaining reimbursements or substitutes for harmed or poor-quality things.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and owner of Manhattan Home Design. Her background Manhattan Home Design remains in the company and lawful world, and she acquired the company with the objective of boosting the on-line furniture purchasing experience. She is likewise a contributor to the firm's blog, where she covers interior decoration fads and ideas. Her leadership is concentrated on curating timeless, premium items and changing the business's track record with a more customer-centric approach.